UX Expert Review

Sometimes when we add or change features in our products, we overlook issues or problems that can affect the way people use them. For this, a UX Expert Review is recommended, not just to identify those usability problems but also to highlight strengths and get a fresh new perspective to help improve our products.

Heuristic evaluation

This is a great tool that I have used to determine the strengths and issues of a design, but also to display some examples of good practices of other designs. The example below shows some screens of a heuristic evaluation that was carried out with The Cocktail team for El Tiempo, one of the most renowned mass media organizations in Colombia.

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The screenshots below are part of an evaluation that was carried out for a credit product of the BBVA bank. This evaluation was part of an improvement process that comprised interviews with representative users, an expert review, redesign of their digital platform and usability testing. I worked on this project along with The Cocktail teams in Mexico, Spain and Colombia.

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The screenshots below show some pages of one UX expert review I carried out with Humbly (now Gullers Group) in UmeƄ, Sweden for one of the biggest gyms in the city. This review was part of the redesign of their website.

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Check out other projects