Storytel

2021 - 2022

Storytel is a Swedish company that offers a digital subscription to audiobooks and e-books of many genres and languages.

> Responsabilities

As a UX Designer, part of my duties were:

Conducting semi-structured interviews and usability testing with Content managers
Gathering quantitative and qualitative data for stakeholders and team members
Designing functional prototypes to validate ideas
Creating guidelines and components for the Product Management design system
Assessing accessibility and usability

> User Research & Usability Testing

I conducted semi-structured interviews and Usability testing with some Content managers. These interviews showed how users completed their daily tasks and the issues they encountered using the Ingestion system.

After the interviews, I gathered user insights and quantitative data to share with stakeholders and team members.

> Expert usability analysis

In addition to the interviews, I conducted usability heuristic evaluations (see image below) to identify usability issues to show to teammates and stakeholders. This activity was especially beneficial for those unfamiliar with these evaluations.

> Prototypes

I used functional prototypes to validate ideas with developers and stakeholders and evaluate and test functionalities with users to collect feedback quickly.

> Design system / UI Design

As part of this project, I, along with other designers and developers, was responsible for integrating the company's design system into all administrative tools.