Storytel
2021 - 2022
Storytel is a Swedish company that offers a monthly subscription to audiobooks and e-books of many genres and languages through its end-user app.
What I did in this project
- Conducting semi-structured interviews and usability testing with Content managers
- Gathering quantitative and qualitative data for stakeholders and team members
- Designing functional prototypes to validate ideas
- Creating guidelines and components for the Product Management design system
- Assessing accessibility and usability
User Research &
Usability Testing
I conducted semi-structured interviews and Usability testing with some Content managers. These interviews showed how users completed their daily tasks and the issues they encountered using the Ingestion system.
After the interviews, I gathered user insights and quantitative data to share with stakeholders and team members.
Expert usability analysis
In addition to the interviews, I conducted usability heuristic evaluations (see image below) to identify usability issues to show to teammates and stakeholders. This activity was especially beneficial for those unfamiliar with these evaluations.
Prototypes
I used functional prototypes to validate ideas with developers and stakeholders and evaluate and test functionalities with users to collect feedback quickly.
Design system / UI Design
As part of this project, I, along with other designers and developers, was responsible for integrating the company's design system into all administrative tools.
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